Transport & Collections Coordinator (4 Days Home working)

Job Title: Transport & Collections Coordinator (4 Days Home working)
Job Reference: TL/HQ00057231

Location: Croydon
Job Type: Permanent

£24000 - £25000 per annum, Benefits: + 10% Bonus + Benefits
Sector: Admin & Secretarial

Posted 12 days ago

Transport & Collections Coordinator, Croydon Based with strong remote working i.e. 4 days a week working from home, Up to £25,000 + 10% Bonus + Benefits, Lovely Company with culture

Overview of the Transport & Collections Coordinator: 

Reporting to the Operations Manager the Transport & Collections Coordinator will support the smooth running of the company's various collection operations. This will include day to day administration activities as well as the management of key reporting tasks, supplier management and involvement in strategic improvement projects aiming to take the Operations department into an increasingly cost efficient and effective future.  


Monitoring and processing queries in the Operations mailbox from the Customer Service Team (CST) and suppliers. Provide phone support and liaise with suppliers when required e.g. reconciling invoices, queries, etc

Placing and managing Ad-hoc orders for collection and deliveries to suppliers

Work with other departments including Finance, Customer Service and IT to keep back office records accurate

Check and clear invoices for payment, managing invoiced finances and tonnages, resolving queries and agreeing evidence note values

Support projects, including the role out of tender changes, containers audits, and managing new clients

Working closely with colleagues in Customer and Member Services to ensure their relevant needs are managed and achieved, and with colleagues in Finance to ensure good cost control and management reporting

Manage stock count at suppliers and place order of containers/ spare parts when necessary

Manage suppliers to ensure services are delivered within agreed time frames and quality levels

Build strong supplier relationships, including regular communications and meetings where appropriate

Identify and develop potential cost saving opportunities with suppliers

Develop and respond to creative / new solutions to operational issues provided by suppliers / team

Act as account manager, where appropriate, for chosen suppliers

Manage container inventory

Support and lead supplier audit activities as appropriate

Supported by and in agreement with Finance and IT colleagues and in producing supplier performance KPI’s

Analysing supplier KPI’s and reporting trends, concerns, improvements, etc to the Operations Manager

Provide monthly and quarterly reporting based on supplier performance as agreed with Operations Manager

Whats in your DNA?

Ideally you will have gained a couple of years office working experience in either 

Order Processing
Transport & Logistics
Operations Coordination

Trevor  Lee


Trevor Lee

Managing Director

In 2006 I decided to form Jenrick Commercial and now nearly 15 years later the business has thankfully gone from strength to strength. Having now been in the mad world of recruitment for nearly 25 years, I've seen a massive amount of change in that time (in my early days we used to fax CV's off to a client and if you were looking for work you use to photocopy your CV and even hand-deliver it into the agency, there was no internet in the early days!!) 

The foundation of our success has always been to build the greatest relationships with both our clients and candidates, we are always super honest and try to leave the greatest impression with everyone you connect with. 

My father taught me that life is very much what you put in, put a little in and you get a little out, put a lot in, and of course, you get a lot out. This is a rule I firmly believe in and has served me well over the years. 

What can I tell you about me? Well, I have been married for nearly 25 years (my wife is extremely lucky or completely mad) and we have a beautiful son Toron who is 15 now. I also cannot function properly without a triple shot skinny wet latte first thing in the morning. If you ever catch me before this time then I apologise in advance! I go to the gym every day and I've probably been on a diet since I was born so I am very body and image-conscious. 

I am also a glass half full type so love listening to Tony Robbins motivational podcasts to give me that extra kick. I support West Ham United so I definitely need something positive as I don't get it from the team I support. I also love the good old US of A (California). I think my music taste is great (it's very eclectic) however the team in the office are always moaning about my playlists (it's them that have no taste).

Why recruitment? Well, I love people, I genuinely love to understand how people tick, and after 25 years I know I'm damn good at what we do. In this job, every day is different and I'm humbled and grateful that I have met some amazing people over the 20+ years, plus it's always lovely to change peoples lives for the better so to play a part in their journey of life is something I am truly grateful for. 

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How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.


In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.


What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.


On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.


Where’s the future at?


It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.


Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.


As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.


If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or

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