IT Operational Risk Manager
Job Title: IT Operational Risk Manager
Job Reference: RB/HQ00055015
Job Type: Permanent
£65000 - £70000 per annum, Benefits: Excellent Blue Chip Benefits
Posted 14 days ago
IT Operational Risk Manager/Service Control Risk Manager required for a Leading Blue Chip FS Company in the Hove area. Permanent Role. Up to £65k Base plus Excellent Benefits including up to 45% Bonus.
An opportunity to join a world leading organisation who truly value their employees.
Purpose of the IT Operational Risk Manager Role:
The Service Controls & Risk Manager is responsible for Risk Management and Internal Control processes that support the activities of Group IT Services. Working with Group IT Governance Manager, this role is accountable for ensuring that all processes, frameworks and activities around risk and compliance are being carried out by Group IT Services. This role will be proactive in the management and operation of the Group IT Risk and Control frameworks, carrying out all the necessary activities to ensure that Group IT Services is managing operational risk in the appropriate way.
Responsible for managing the delivery across Group IT of the corporate risk and control framework, ensuring all suppliers and stakeholder groups are aware of their responsibilities and discharge them accordingly
Accountable for Risk management within Group IT function, being responsible for ensuring that all risk owners are held to account in terms of mitigating or resolving risks in the appropriate timeframes
Plans and manages the implementation of organisation-wide processes and procedures, tools and techniques for the identification, assessment, and management of risk inherent in the operation of business processes and of potential risks arising from planned change
Responsible for contributing to capacity, availability, problem management, change management and knowledge management activities within the team, and undertaking Continual Service Improvements as a day to day activity.
Actively identify risks, ensure they are appropriately logged and tracked at the appropriate forums, and take appropriate action to mitigate or resolve.
Define, develop and deliver processes and systems to ensure a consistent and good level of service that means customers’ expectations are met, is consistent with what we have communicated and is aligned to company's Customer Experience and Treating Customers Fairly policy.
Continually work to build effective, positive working relationships with both our Third Party Service providers and the wider IT communities, to enable us to deliver a fantastic customer service and be viewed as a single, valued IT partner.
To manage the team in accordance with the Company’s policies and procedures, including the Partnership Agreement, so that the team’s business objectives are achieved consistently.
Qualifications, Knowledge and Skills:
Appropriate GRC Certification
Minimum ITIL Foundation Certificate
Certification in Risk and Information Systems Control preferable (CRISC)
Knowledge of Risk and Control frameworks in IT environments
An understanding of ISO31000 Risk Management
Proven experience of positive, challenging interactions with Senior Executives across the business
Excellent interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
Excellent relationship management, collaboration and influencing skills
I joined Jenrick in 1997, as a Junior Consultant working within both permanent and contract markets.
From 2000 I began to focus the majority of my efforts within The City, successfully developing relationships within the Banking & Financial Services Sector - most of whom are still clients today.
In May 2006, I made the move to become Jenrick Group's Sales Manager, before gaining the opportunity to return to Jenrick IT as Sales Director, before taking on the role of Managing Director.
Today is a positive day. Jenrick has contacted you about a role you recently applied for and you have been invited in for an interview. At this point, several things are running through your mind, and you are aware it’s time to start preparing for your interview, but where do you start?
Here at Jenrick, we strongly believe in giving back to the community and although we happily donate money to fantastic causes, we also believe in giving our time. We recently decided to give up a day, as a team to help at Walton Charity at their Allotments, as after some research, we decided that we really liked their work and what they do to help the community.