Client Account Manager

Job Title: Client Account Manager
Job Reference: TMVA1

Location: Old Street
Job Type: Permanent

Salary:
£90000 - £120000 per annum, Benefits: Bonus, company shares, healthcare etc.
Sector: IT

Posted 10 days ago

Client Account Manager - Leading Fintech company
Old Street, City - £90k-£120k per annum base

Must have experience working for a consultancy or software/solutions provider, working with end clients in banking (ideally retail banking).

The Ideal Candidate 

As a Client Account Manager you will have previous experience working as an account manager / customer success manager within a consultancy, software provider, platform provider, or solution provider, working with end clients in the banking sector. The ideal candidate will have between 5-10 years of experience operating in similar roles. 

Company Description 

A City based enterprise core banking platform provider going through a tremendous growth period, that provides revolutionary technology solutions to end clients in the retail banking sector. 

Role Description

As a Client Account Manager, you will be responsible for managing the business relationship with the end client. Daily activities would be as follows;
  • Key stakeholder communication, from technical employees through to board level.
  • Internal communication across the engineering, implementation and sales teams.
  • Identifying opportunities to up sell and sharing those leads with the sales team.
  • Understanding of the core products both technically and commercially.
  • Be the main point of contact between end client and your management team.
  • Consistently ensuring you’re assisting the client to reach the end goal.
  • Perform presentations, workshops and demonstrations to the end client.
  • Success will be judged on client retention and their happiness with management.
  • Potential growth into a Chief Sales position, managing a team of Client Managers.
 Experience Required
  • Previous experience working as an account manager, account director, account partner or a customer success manager.
  • Experience in producing and presenting proposals and reports to end clients.
  • Experience of working with an end client in the banking sector.
  • Experience of building strong relationships with customers at all levels.
  • Experience of producing client reports.
  • Experience of successfully influencing, leading, motivating and managing stakeholders.
More details available upon application

Introducing...

Philip Fanthom

Managing Director

I joined Jenrick in 1997, as a Junior Consultant working within both permanent and contract markets.

From 2000 I began to focus the majority of my efforts within The City, successfully developing relationships within the Banking & Financial Services Sector - most of whom are still clients today.

In May 2006, I made the move to become Jenrick Group's Sales Manager, before gaining the opportunity to return to Jenrick IT as Sales Director, before taking on the role of Managing Director.

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