Apple Support Engineer

Job Title: Apple Support Engineer
Job Reference: MATTPC25A

Location: Central London
Job Type: Permanent

Up to 40K plus 15% bonus, Share package and other bens
Sector: IT

Posted 9 days ago

We are seeking an experienced Apple Support engineer for a temp to perm opportunity with this growing cutting edge technology company.

You will have excellent general Apple Mac, Windows and PC support experience and ideally have experience working in a media / tech environment supporting the IT requirements for around 600 + users across the EMEA region.

The ideal candidate will be extremely passionate about face to face desktop and telephone support, dealing with a wide range of staff from internal Director level VIPs and Senior internal customers and have excellent experience supporting in Mac and Windows environments.

You will also be required to learn a range of other applications so a strong capacity for learning is key.

Technical skills and experience


* Strong customer facing skills with a passion for technology.
Experience working in an ITIL-based Service Desk environment.
* Experience in the installation, configuration, management, and maintenance of desktop hardware and software (Windows & Mac OSX.)
* Experience supporting Microsoft Office 2010 to 2016 (Windows and/or Mac.)
* Experience supporting end user applications.
* Working knowledge of Configuration Management Systems.
* Working knowledge of networking concepts (wired and wireless.)
* Working knowledge of telecom systems and applications.
* Working knowledge of Windows Server.
* Working knowledge of Active Directory.


Technical qualifications such as MCSE or Apple certification.
* Working knowledge and administration of Office365.

Personal skills and experience

Further requirements;

* Must have a flexible approach to work and excellent customer service skills.

Temp to Perm opportunity - Initial day rate for 6 months moving to Perm role for 30 - 40K depending on skills plus bonus and shares package - excellent package overall.

More details on application.
Philip Fanthom


Philip Fanthom

Managing Director

I joined Jenrick in 1997, as a Junior Consultant working within both permanent and contract markets.

From 2000 I began to focus the majority of my efforts within The City, successfully developing relationships within the Banking & Financial Services Sector - most of whom are still clients today.

In May 2006, I made the move to become Jenrick Group's Sales Manager, before gaining the opportunity to return to Jenrick IT as Sales Director, before taking on the role of Managing Director.

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