Technical Account Manager – B2B Mobile Product Management

Job Title: Technical Account Manager – B2B Mobile Product Management
Job Reference: HQ00054598

Location: Staines
Job Type: Permanent

Salary:
£50000 - £60000 per annum, Benefits: Plus Bonuses & Benefits
Sector: IT

Posted 14 days ago

As the Technical Account Manager for this major B2B secure Mobile solutions company, you will work to become the “Subject Matter Expert” in their B2B Mobile product & services solution, keeping customers updated with the latest portfolio/roadmap changes, to drive software & service sales and awareness.

Interested Technical Account Managers / Mobile Enterprise Product specialists will need experience of one or more MDM, UEM or EMM solutions, together with the ability to understand end to end solutions and to assess Enterprise IT & Mobility environments, including the ability to deploy & rebuilding servers - providing training & demonstrations on how for internal & customer teams.

Preferred Skills and Qualifications
To be successful in this role you ideally: -
  • Understand product management
  • Have a good technical understanding and experience in various MDMs, UEMs and EMMs
  • University degree in engineering or a related discipline (or an equivalent period of experience).
  • Disciplined in running projects and the ability to manage multiple projects
  • Must be technically hands-on and able to provide live demonstrations of products 
  • Good communication and presentation skills
  • Experience of working in matrix teams across different cultures and time-zones
  • Good underlying knowledge of Android /iOS is an advantage
  • Understand and interpret an organisation’s appetite to risk when proposing solutions
  • Must be a committed, driven and quick-learning team player
  • EU language(s) desirable
 Key Responsibilities:


The main tasks you are expected to perform include:
  • Champion your assigned product and make sure you keep up-to-date with the latest product enhancements
  • Serve as a principal technical liaison between HQ product management and R&D teams
  • Gather local trends and critical product issues making sure local feature enhancement requests are addressed and influenced into product roadmap
  • Provide technical training and hands-on demonstrations to the internal teams and customers.
  • Support Key Account Managers with sales opportunities and drive product sales
  • Troubleshooting customer issues and providing 1st & 2nd line support to local subsidiaries and customers
  • Create technical product documentations, knowledge base and guides for internal and external audiences
  • Running proof of concepts. Providing direct support to customers during pre-sales and rollout phase
Interested Candidates need to apply now and can expect initial feedback on their application within 72 hours!

Trevor  Lee

Introducing...

Trevor Lee

Managing Director

Having been in recruitment for 15 years, in 2006 I decided to form Jenrick Commercial (a new division of The Jenrick Group) and I have to say, it’s been one hell of a ride. Recruitment has changed drastically over the last 15 years, however, I’ve learnt that if you keep things simple, work hard, be honest and really understand your clients and candidates then you will do well.

My loves in life are my wife (Miriam) and my son (Toron). I’ve been married for nearly 20 years, so I was snapped up early (my wife clearly has good taste – or at least I like to think so!).

Related Industry Insights

How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.

 

In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.

 

What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.

 

On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.

 

Where’s the future at?

 

It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.

 

Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.

 

As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.

 

If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or commercial@jenrick.co.uk

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Jenrick Commercial - From strength to strength

2017 was our busiest year since we started trading over 11 years ago.  However, as the business has grown our levels of service to our clients and candidates has been maintained at the highest levels. Jumping back to 2016 when we closed on a record year when, we thought the market had peaked – 2017 only went and continued in the same fashion and superseded our expectations. We saw our business increase by 153% from 2016. The experience we have gained through these busy times has set us apart from a lot of other companies which is why we retain the vast majority of our clients and see candidates making us the first choice to help them find exceptional jobs.

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