Senior Client Director

Job Title: Senior Client Director
Job Reference: CA/HQ00054764

Location: Brighton
Job Type: Permanent

£80000 - £95000 per annum
Sector: Sales

Posted 12 days ago


An exceptional opportunity to join this amazing Blue-Chip organisation as a Senior Client Director. The role will see you be responsible for the management, retention, long term development and growth of a small book of DC pension clients, being some of the largest and most complex and strategically important clients for the company and typically FTSE50 organisations.

A senior role role in which the job holder must work independently of any management team support to build and develop long term strategic partnerships, widening and deepening long term relationships with those clients.

LOCATION: Home Based/ Field Based (National Role)

SALARY: Up to £95K Basic Salary + up to 55% bonus & Outstanding benefits


  • Establish, develop, own and maintain strong relationships with key decision makers at board-level or equivalent across own strategic client portfolio
  • Personally take ownership for the retention strategy when a strategic client is identified as ‘at risk’, working as part of the DC senior team to take appropriate action to ensure the client is retained and the relationship further strengthened for the longer term
  • For own portfolio of strategically important clients, proactively ensure that all new business, profitable restructure and cross-selling opportunities are identified and progressed in a timely manner
  • As a member of the senior team, participate in the setting of and later personally ensure delivery of growth targets across own strategically important portfolio in order to ensure the continued success of the division and work with the Client Directors on their own portfolios, supporting their development
  • Work as part of the senior team within DC Pensions presenting our strategic client management credentials to the board directors of FTSE50 organisations in order to maximise strategic and complex new business opportunities at critical tender, beauty parade and site visit stages. 
  • Personally take responsibility for the maximisation of both cost effectiveness and strategic client satisfaction by implementing best practice in all aspects of long term partnership development with own strategic client portfolio, working with some of the UK’s largest employers to jointly develop and pilot new initiatives, arranging client participation in think tanks, and appropriate publicity of new initiatives to ensure clients profile, all whilst continuing to ensure that all activity undertaken in fulfilling the role considers the fair treatment of the end customer
  • Personally maintain an excellent knowledge of companies DC Pensions products, proposition and processes and of the companies investment funds, cultivating and enhancing the companies external profile amongst potential and existing strategic clients and intermediaries. 
  • Keep up-to-date with legislative developments and other market activity in order to both understand and influence strategic client employee benefit decisions and to be able to discuss relevant topics in an informed manner externally with strategically important clients and intermediaries.


  • Professional qualifications in relation to the role are desirable for example PMI, Certificate in Financial Planning, IMC
  • It is essential that you have Trust experience.
  • Detailed experience and knowledge of workplace pension product and proposition solution design and of large corporate client needs
  • Strategic corporate client relationship management experience in a product provider, asset manager or EBC/significant intermediary
  • Commercial awareness of DC market dynamics, regulation and of the competitive landscape
  • Good understanding of investments, able to articulate at a high-level the performance of the funds
  • Proven track record of successful engagement with very senior client and intermediary stakeholders and with senior leadership teams.
  • Excellent communication skills, including the ability to negotiate at a senior level, both internally and externally, in person and in writing, and to successfully chair meetings with senior stakeholders present
  • Excellent presentation skills including the ability to articulate and convey our proposition to a board director audience in a clear and compelling manner
  • Delivery focused and able to demonstrate the ability to lead a virtual team to meet challenging deadlines
  • High level of resilience

Trevor  Lee


Trevor Lee

Managing Director

Having been in recruitment for 15 years, in 2006 I decided to form Jenrick Commercial (a new division of The Jenrick Group) and I have to say, it’s been one hell of a ride. Recruitment has changed drastically over the last 15 years, however, I’ve learnt that if you keep things simple, work hard, be honest and really understand your clients and candidates then you will do well.

My loves in life are my wife (Miriam) and my son (Toron). I’ve been married for nearly 20 years, so I was snapped up early (my wife clearly has good taste – or at least I like to think so!).

Related Industry Insights

How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.


In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.


What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.


On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.


Where’s the future at?


It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.


Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.


As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.


If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or

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Jenrick Commercial - From strength to strength

2017 was our busiest year since we started trading over 11 years ago.  However, as the business has grown our levels of service to our clients and candidates has been maintained at the highest levels. Jumping back to 2016 when we closed on a record year when, we thought the market had peaked – 2017 only went and continued in the same fashion and superseded our expectations. We saw our business increase by 153% from 2016. The experience we have gained through these busy times has set us apart from a lot of other companies which is why we retain the vast majority of our clients and see candidates making us the first choice to help them find exceptional jobs.

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