HR - Employee Relations

Job Title: HR - Employee Relations
Job Reference: SC/HQ5583300

Location: Gloucester
Job Type: Permanent

Salary:
£35000 per annum
Sector: HR & Personnel

Posted 15 days ago

  • HR – Employee Relations Specialist
  • £35,000 per annum
  • 14 month contract
  • Role based in Gloucester
 

Are you an experienced HR professional who has a passion for employee relations and partnering leaders in driving change? If so, this could be a fantastic opportunity for you to join the HR team in a Gloucester based factory working for a global FMCG company.

You will be required to work on-site; have daily temperature checks and wear a mask for some of the day when you're interacting with employees.
 

Day to day duties will involve working on a Unionised site. 350 blue collar workers on site and 50 white collar people. Fast paced and varied role. Candidates need to be able to work in a fast-paced environment. Manufacturing experience essential – food background preferred and ideally someone with experience working in a factory environment working with a Union.

Background & Purpose of the Job
The Employee Relations Specialist / People Experience Lead (PEL) is the primary contact for all line managers and employees for a better experience through key employee moments such as on-boarding; career growth; role move; time off; etc. They work with various teams within the HR network to enable a smooth end-to-end employee experience for employees' day-to-day HR needs. The Employee Relations Specialist acts as a key partner in driving employee relations strategies, contributes to creating a positive work environment by instilling confidence in our Managers and Employees that they are unbiased and neutral in facilitating resolution to issues and concerns.

They are responsible for ensuring that employee policies, practices, and programs are consistently applied across client groups and the company. They play a key role for knowledge management and feeding insights into enhancement of artificial intelligence of the technology platforms. If the idea of being an end-to-end HR wizard excites you, then read on!

Who You Are & What You will Do
This role takes a proactive, strategic approach to employee relations by identifying employee relations trends, recommending solutions that address root-cause of issue and taking actions for execution. Provides operational support and guidance on performance improvement, disciplinary, grievance and absence processes, etc. in line with local governance and legislation; this includes case management of these examples through to conclusion. It is fully customer facing, serving as the first point of contact for employees & managers when it comes to end-to-end HR policies and procedures. This role will have control of content and knowledge management in these areas.

This role works closely with the HR Business Partner, Payroll, Reward, Global Mobility, Work Force Admin and Recruitment Teams and provides support and subject matter expertise to recommend appropriate action to resolve disputes. Leverages resources to maximise productivity and ensure timely resolution of activities.

As Employee Relations Specialist, you will ensure our employees and line managers experience the best we have to offer, using your client-facing, customer care; problem solving, and analytical skills to ensure tasks are actioned to the highest possible standard.

What You’ll Need to Succeed
• Significant Generalist HR experience, including strong background in employee relations and case management
• Knowledge and experience of People Development in a manufacturing environment - The role requires someone hands-on in the factory environment, talking to anyone from the cleaners, operators, TU reps, Managers, and Director in a relaxed, informal but challenging environment and things don’t always go to plan.
• Experience of working in a unionised Manufacturing environment
• Comprehensive knowledge of UK employment laws and regulations required
• Proficient & broad understanding of HR systems and processes
• Comfortable working in MS Office 365 (Excel, PowerPoint, Access, OneDrive, Outlook, SharePoint etc.); advance proficiency in Excel required



Trevor  Lee

Introducing...

Trevor Lee

Managing Director

Having been in recruitment for 15 years, in 2006 I decided to form Jenrick Commercial (a new division of The Jenrick Group) and I have to say, it’s been one hell of a ride. Recruitment has changed drastically over the last 15 years, however, I’ve learnt that if you keep things simple, work hard, be honest and really understand your clients and candidates then you will do well.

My loves in life are my wife (Miriam) and my son (Toron). I’ve been married for nearly 20 years, so I was snapped up early (my wife clearly has good taste – or at least I like to think so!).

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How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.

 

In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.

 

What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.

 

On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.

 

Where’s the future at?

 

It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.

 

Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.

 

As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.

 

If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or commercial@jenrick.co.uk

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