CTO - Chief Technology Officer

Job Title: CTO - Chief Technology Officer
Job Reference: TL/HQ00054790A

Location: Swansea
Job Type: Permanent

£100000 - £150000 per annum, Benefits: + Strong Benefits
Sector: IT

Posted 14 days ago

CTO - CHIEF TECHNOLOGY OFFICER, Fast Growing SaaS Technology Company, Swansea Area, Up to £150,000 + Strong Benefits

Overview of the Chief Technology Officer (CTO):

We are looking for a talented and experienced CTO with strong product portfolio focus and a passion for IT, SaaS and Digital Transformation. The CTO will be the technology go-to expert and play an integral role in establishing the company technology vision, strategies, and plans for growth.

The CTO will report into the CEO, providing leadership to and work closely with the COO and management team to optimise the overall offering, development processes and delivery methodology. 

CTO Responsibilities:

This position is a true technology CTO leadership role. The ideal candidate will have a strong understanding of technology combined with a good experience of strategy and assisting the company grow to the very next level.  This company has gone through the start up element and are now at the scale up function so its a great time to join the organisation to impact change.

The technology function is multi-faceted one with over 100 people in the technical function covering the areas of infrastructure, architecture, business analysis, software development, testing, integration and support.

The key responsibilities around technological leadership are:
  • Setting company technical vision and leading product portfolio strategy
  • Definition of technology, product/SaaS offering and IT solutions that enable the company to sell customer journeys in an innovative way globally
  • Make recommendations for enterprise architecture and how work should best be done to solve real problems for customers and enhance the team’s ability to execute against commitments.
  • Understand the implications of customer experience and user behaviour on company product line.
  • Technical decision making, including providing business cases around portfolio and product improvements
  • Collaborating with department heads, sales & marketing, and operations as advisor of all technologies involved with company
  • KPI focus, keeping track of metrics such as team velocity, product defects and cycle time as well as definition and continuous improvement of customer KPIs (sales conversion rates, cost savings, compliance and CSAT/NPS)
  • Provide sounding board for Operations and Delivery Directors around processes and technologies
  • Developing and implementing disaster and emergency recovery plans
  • Sharing technological visions, opportunities, and risks company-wide
  • Representing company at conferences and networking events
  • Present proposals and progress to Board and managing technical C-level interaction
  • Be an evangelist, a visionary speaker who continually study’s current and new industry trends
  • Ensure company's technological processes and service comply with all requirements, laws, and regulations
Ideal Skills Required: 

A true Technology leader able to demonstrate setting the strategic direction for teams of 100+ that have technical skill-sets and who build and deliver SaaS products and solutions with a technical edge.

Experience of an agile, fast paced environment working in a highly complex business and technical environment, where the solution is business critical.

Have experience within product management or solution development teams.

Enterprise SaaS experience

Excellent stakeholder management skills

Strong communication skills

Strong data analysis skills and data driven decision making

Have experience on pricing strategies for SaaS products

Experienced with achieving excellence in project delivery, with a mantra of continually improving.

Proven relationship builder, building relationships at Board-level, a strong influencer.

Self driven with a can do attitude

Strong prioritisation skills to ensure short term, mid term and long term focus on all ongoing improvements

Flexible and adaptable

Comfortable with technology decisions

Comfortable with lobbying with C-level and wider business

Trevor  Lee


Trevor Lee

Managing Director

Having been in recruitment for 15 years, in 2006 I decided to form Jenrick Commercial (a new division of The Jenrick Group) and I have to say, it’s been one hell of a ride. Recruitment has changed drastically over the last 15 years, however, I’ve learnt that if you keep things simple, work hard, be honest and really understand your clients and candidates then you will do well.

My loves in life are my wife (Miriam) and my son (Toron). I’ve been married for nearly 20 years, so I was snapped up early (my wife clearly has good taste – or at least I like to think so!).

Related Industry Insights

How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.


In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.


What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.


On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.


Where’s the future at?


It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.


Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.


As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.


If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or commercial@jenrick.co.uk

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Jenrick Commercial - From strength to strength

2017 was our busiest year since we started trading over 11 years ago.  However, as the business has grown our levels of service to our clients and candidates has been maintained at the highest levels. Jumping back to 2016 when we closed on a record year when, we thought the market had peaked – 2017 only went and continued in the same fashion and superseded our expectations. We saw our business increase by 153% from 2016. The experience we have gained through these busy times has set us apart from a lot of other companies which is why we retain the vast majority of our clients and see candidates making us the first choice to help them find exceptional jobs.

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