Channel Technical Account Manager

Job Title: Channel Technical Account Manager
Job Reference: HQ00056363

Location: Egham
Job Type: Permanent

Salary:
£45000 - £55000 per annum, Benefits: Plus Superb Bonus & Benefits Package
Sector: IT

Posted 4 days ago

An exciting role has arisen within this major Technology corporate within their Enterprise Mobility Solutions division, who require a skilled Channel Technical Account Manager with excellent communication & presentation skills to join their team.

Focused on supporting the Channel Partners & Resellers from a technical perspective within major sales opportunities, the Channel Technical Account Manager will work to understand the customers current IT technology environment, their technical requirements and then develop & present the most appropriate configuration proposals across Enterprise Mobility Management, Mobile Devices, Mobile & Wireless Security & Peripherals.

Acting as the technical SME, the Channel Technical Account Manager will drive and develop strong & effective relationships with senior stakeholders, Channel Partners, IT Resellers and other internal divisions, so excellent communications skills are required.

With great Enterprise Mobility Management solutions, Mobile Devices, Security offerings & peripherals, the Channel Technical Account Manager has a strong portfolio of technology to work with and great Channel Partners and Resellers to support.

The Channel Technical Account Manager will manage pre-sales within the UK & allocated European countries so an additional language would be ideal but is not essential.

Skills & Experience:
  • Strong experience with Enterprise Mobility Solutions gained from channels, i.e. operators and IT resellers.
  • Experience of launching/supporting mobile solutions for B2B2C and SMB markets from a channel background.
  • Knowledge of other enterprise solutions like Microsoft, Citrix, VMware is useful.
  • Good project management skills and the ability to manage concurrent projects
  • Experience in developing or supporting a wide range of business applications, including unified comms, device management, security and other mobile client apps
  • Good communication and presentation skills
  • Experience of working in matrix teams across different cultures and time-zones
  • A degree in engineering or a related discipline or alternatively, an equivalent period of industry experience will also suffice.
Responsibilities Include:
  • Acting as the Technical Subject Matter Expert, solving customer issues, troubleshooting and ensuring solution deliveries are successful
  • Be the principle technical liaison for Channel Partners & IT Resellers
  • Deliver technical product training via webinars
  • Develop technical sales documentation
  • Coordinate delivery of solutions through liaising with global R&D teams, Product Management and 3rd party partners
  • Provide technical support for integration and testing of mobile business applications in Europe, as well as technical interface with European partners: Operators, ISV, System Integrators.
Interested Candidates seeking an exciting opportunity within a global corporate need to apply now and can expect initial feedback on their application within 72 hours.

 

Trevor  Lee

Introducing...

Trevor Lee

Managing Director

In 2006 I decided to form Jenrick Commercial and now nearly 15 years later the business has thankfully gone from strength to strength. Having now been in the mad world of recruitment for nearly 25 years, I've seen a massive amount of change in that time (in my early days we used to fax CV's off to a client and if you were looking for work you use to photocopy your CV and even hand-deliver it into the agency, there was no internet in the early days!!) 

The foundation of our success has always been to build the greatest relationships with both our clients and candidates, we are always super honest and try to leave the greatest impression with everyone you connect with. 

My father taught me that life is very much what you put in, put a little in and you get a little out, put a lot in, and of course, you get a lot out. This is a rule I firmly believe in and has served me well over the years. 

What can I tell you about me? Well, I have been married for nearly 25 years (my wife is extremely lucky or completely mad) and we have a beautiful son Toron who is 15 now. I also cannot function properly without a triple shot skinny wet latte first thing in the morning. If you ever catch me before this time then I apologise in advance! I go to the gym every day and I've probably been on a diet since I was born so I am very body and image-conscious. 

I am also a glass half full type so love listening to Tony Robbins motivational podcasts to give me that extra kick. I support West Ham United so I definitely need something positive as I don't get it from the team I support. I also love the good old US of A (California). I think my music taste is great (it's very eclectic) however the team in the office are always moaning about my playlists (it's them that have no taste).

Why recruitment? Well, I love people, I genuinely love to understand how people tick, and after 25 years I know I'm damn good at what we do. In this job, every day is different and I'm humbled and grateful that I have met some amazing people over the 20+ years, plus it's always lovely to change peoples lives for the better so to play a part in their journey of life is something I am truly grateful for. 

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How 2018 unfolded for Jenrick Commercial and our prediction for 2019

2018 wasn’t a particularly straightforward year for many businesses around the UK, however despite this 2018 was another steady year for us as a business. We saw our business thrive and peak in 2017, with it being our best year ever, and 2018 saw us level on par with that. So for us as a business having this continuity in strength was reassuring and gave us confidence despite the media advertising otherwise due to Brexit.

 

In Quarter 4 we did see the usual reduction of volume of candidate’s applications. We do find this to be the norm prior to Christmas, many candidates often put aside looking for a new role in November until the New Year so this wasn’t a surprise. Although we did see a lull in candidate movement at the back end of the year, a point to note is that not one candidate we spoke to advised that they were staying put until after Brexit.

 

What has been a surprise is that normally we do see higher response of volume on applications and candidates looking for work at this point of the year, following the theme ‘New year, new career’, however applications have been far lighter compared to the start of 2018. This highlights that the war on good, quality talent is becoming even more difficult.

 

On the flip side the volume of new jobs has been very steady, even rising slightly, since Jan 1st. This is based on our client growth as well as the strong relationships we have formed with our current clients – around  91% of our business is referred of repeat. January and February have been a great start to the year with both placement of permanent and contract positions increasing so we are seeing no slow down with new business.

 

Where’s the future at?

 

It goes without saying that Brexit will no doubt shape and define where the market goes. The likelihood is increasing that we will extend the negotiations and not leave as planned on the 29th March. While we are unsure as to how long the delay will be, it could dominate through to the end of 2019 meaning a steady and cautious, if not unpredictable, year.

 

Whatever the outcome is; a deal as planned, a delayed deal or even a no deal then we do foresee the market to the cautious throughout 2019. Obviously the sooner the decision is made then the more likely it will be that we will see stability in our industry and the overall market conditions of the UK bringing confidence back in and normality taking hold.

 

As most of our clients tend to sit within either; Technology, Professional Services, Financial Services we definitely haven’t seen any change with new opportunities, however the market is all around confident and if confidence is high then opportunity will flow.

 

If you are looking for exceptional staff or your next career move then contact us on 01932 230868 or commercial@jenrick.co.uk

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