Call Centre Quality Manager (Amazing Brand)
Job Reference: TL/HQ00053132
Job Location: Oxford
Job Type: Permanent
Call Centre Quality Manager, Oxford Area, Amazing Branded company, Up to £55,000 + Strong Blue Chip Benefits 12 month fixed term contract with a possibility of a permanent position at the end of the term The role of the Call Centre Quality Manager (QM) is to manage all aspects of Quality Assurance, Customer Satisfaction and agent coaching process within our clients call centre. The QM will be responsible for the calibration of the network...
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